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We now offer the online version of Heartsaver and Healthcare Provider CPR Courses, ACLS & PALS. You can complete the learning portion of the course and take the written exam from the convenience of your home or workplace computer. This is a real timesaver for industry and busy Healthcare Professionals. Call the office for more details or click here.



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(859) 219-9799 Office

(859) 219-9790 Fax






�The American Heart Association strongly Promotes knowledge and proficiency in BLS, ACLS, and PALS for this purpose. Use of the materials in an educational course does not represent course sponsorship by the American Heart Association, and any fees charged for such a course do not represent income to the Association.�

Contact Information

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:


For product information or assistance:




Live Customer Care Center

Monday thru Thursday   9:00am to 5:00pm (EST)

The Office is CLOSED Friday, Saturday and Sunday.



Snail Mail:

Send your inquiries to:

  • First Response of the Bluegrass, Inc.
  • Attention: Customer Care Center
  • 828 Lane Allen Road   Suite 180
  • Lexington, KY 40504-3659